Shift Lead: Fast-Paced Guest Experience Champion

Dunkin'; Colchester (VT); On-site; USD 22,000 - 31,000; Full time

Job summary

Dunkin' in Colchester, VT is seeking a hands-on Shift Leader to guide crew during shifts, uphold brand standards, and drive service excellence. You will lead by example, perform crew tasks, and ensure a welcoming, clean environment for guests.

Responsibilities include shift operations, coaching, onboarding, cash handling, and maintaining food safety and quality. Availability for early mornings, weekends, and holidays is preferred.

Qualifications

• 6+ months of experience in food service, retail, or a similar fast-paced environment preferred.
• Prior leadership or shift-level responsibility is a plus.
• Strong communication, teamwork, and problem-solving skills.

Responsibilities

• Lead shift operations to ensure Dunkin brand standards.
• Work in all line positions to support the team and maintain speed of service.
• Provide on-the-spot coaching and onboarding for new team members.

Skills

Leadership

Teamwork

Communication

Problem-solving

Multitasking

Job description

Dunkin' in Colchester, VT is seeking a hands-on Shift Leader to guide crew during shifts, uphold brand standards, and drive service excellence. You will lead by example, perform crew tasks, and ensure a welcoming, clean environment for guests.

Responsibilities include shift operations, coaching, onboarding, cash handling, and maintaining food safety and quality. Availability for early mornings, weekends, and holidays is preferred.