Shift Supervisor & Guest Experience Leader

Wingstop; Easthaven (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Wingstop in Easthaven, MS seeks a proactive Shift Supervisor to ensure guest satisfaction and smooth daily operations. You will train crew members, supervise shift leads, and uphold Wingstop standards for service, cleanliness, and safety.

You’ll ensure accurate cash handling, inventory control, and timely deliveries while maintaining a welcoming environment for guests and employees alike. Join a fast-paced team focused on flavor and quality.

Qualifications

• Experience in fast-food or quick-service environment.
• Strong customer service and communication skills.
• Ability to train and lead a crew in a high-volume setting.

Responsibilities

• Understand and implement all policies, procedures, standards and trainings.
• Help achieve service quality and appearance goals through staff training and positive environment.
• Ensure shifts are covered and coordinate with store manager on callouts/no-shows.
• Oversee on-time weekly truck deliveries and control costs by ordering accurately.
• Inspect equipment daily and maintain temperature logs.
• Verify received products against purchase orders and report discrepancies.
• Maintain cleanliness and adherence to QSC standards.

Skills

Guest service

Team supervision

Cash handling

Inventory control

Policy adherence

Training/coaching

Job description

Wingstop in Easthaven, MS seeks a proactive Shift Supervisor to ensure guest satisfaction and smooth daily operations. You will train crew members, supervise shift leads, and uphold Wingstop standards for service, cleanliness, and safety.

You’ll ensure accurate cash handling, inventory control, and timely deliveries while maintaining a welcoming environment for guests and employees alike. Join a fast-paced team focused on flavor and quality.