Shift Lead & Operations Supervisor

Wingstop; Brandon (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Wingstop in Brandon, MS is seeking a dedicated shift leader to support daily operations and guest service excellence. You will train crew, supervise opening/closing procedures, and ensure compliance with company policies while maintaining a safe, clean work environment.

Responsibilities include supervising inventory, ensuring accurate orders, managing scheduling, and resolving guest issues with a friendly, proactive approach to uphold Wingstop standards.

Qualifications

• Experience in supervising a team and delivering consistent guest service.
• Ability to train staff and enforce company standards.
• Familiarity with cash handling and basic financial controls.
• Strong leadership and problem-solving skills.

Responsibilities

• Supervise shift leads to ensure proper opening/closing procedures and adherence to policies.
• Oversee guest service quality and timely order fulfillment.
• Manage inventory, scheduling, and equipment maintenance.
• Address customer concerns promptly and professionally.

Skills

Guest service

Cash handling

Inventory control

Leadership

Staff training

Policy knowledge

Job description

Wingstop in Brandon, MS is seeking a dedicated shift leader to support daily operations and guest service excellence. You will train crew, supervise opening/closing procedures, and ensure compliance with company policies while maintaining a safe, clean work environment.

Responsibilities include supervising inventory, ensuring accurate orders, managing scheduling, and resolving guest issues with a friendly, proactive approach to uphold Wingstop standards.