Shift Supervisor - Guest Experience Leader

Marco's Pizza (Marco's Franchising, LLC); Dayton (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career growth opportunities

Tuition assistance up to $5,250

Medical, Dental, Vision

401(k) and PTO

Training and development programs

Employee discounts

EAP and wellness initiatives

Slice of Support program

Job summary

Marco’s Pizza is seeking a Shift Manager to oversee daily store operations and coach team members to deliver exceptional guest experiences. You will participate in food preparation, ensure food safety, manage cash handling, and uphold cleanliness and efficiency during shifts.

The role emphasizes leadership, accountability, and teamwork in a fast-paced restaurant environment, with opportunities for growth and community involvement.

Qualifications

• High School Diploma or equivalent.
• Must be at least 18 years of age.
• Valid driver’s license with a safe driving record.
• Ability to obtain and maintain any required food handler certifications.
• Strong communication, leadership, and interpersonal skills.
• Basic math and computer skills for cash handling and reporting.
• Ability to stand for extended periods (up to 10 hours per shift).
• Ability to lift and carry up to 50 lbs.

Responsibilities

• Oversee daily store operations and guide team members during shifts.
• Lead and train employees, open/close the store, manage breaks and shift changes.
• Ensure food preparation, order accuracy, and guest service are top‑notch.
• Maintain a clean, safe, and organized store environment; monitor product quality.
• Coordinate with drivers and management for timely deliveries and cash handling.

Skills

Leadership

Communication

Teamwork

Cash handling

Food safety

Education

High School Diploma or equivalent

Job description

Marco’s Pizza is seeking a Shift Manager to oversee daily store operations and coach team members to deliver exceptional guest experiences. You will participate in food preparation, ensure food safety, manage cash handling, and uphold cleanliness and efficiency during shifts.

The role emphasizes leadership, accountability, and teamwork in a fast-paced restaurant environment, with opportunities for growth and community involvement.