Shift Supervisor: Flexible Scheduling & Customer Experience

Aafes; Bangor (ME); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Flexible scheduling

Medical, dental, life and disability

Paid time off

Shift differential/holiday pay

Traditional pension and 401K

Mass Transit program

DoD employee status

Job summary

The Army & Air Force Exchange Service, known as the Exchange, is hiring a Shift Supervisor to manage a branch facility and oversee associates as they execute sales strategies, deliver customer experiences, and meet store goals.

You will create schedules, respond to issues, and lead a culture of accountability while ensuring excellent service. The role offers comprehensive benefits and a path for development within a DoD organization.

Qualifications

• Completion of high school or the equivalent.
• Retail experience and willingness to take on additional responsibilities.
• Management motor compliance course 175S within three months if applicable.

Responsibilities

• Promote a positive team and customer centric culture
• Lead a culture of accountability through clear expectations
• Utilize business knowledge to understand, troubleshoot and follow-up on opportunity areas
• Ensure customers have an extraordinary experience while shopping
• Greet every customer with eye contact and smile in your authentic way

Skills

Initiative

Brand knowledge

Lead teams

Customer engagement

Cash handling

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

The Army & Air Force Exchange Service, known as the Exchange, is hiring a Shift Supervisor to manage a branch facility and oversee associates as they execute sales strategies, deliver customer experiences, and meet store goals.

You will create schedules, respond to issues, and lead a culture of accountability while ensuring excellent service. The role offers comprehensive benefits and a path for development within a DoD organization.