Shift Manager (Retail)

Aafes; Fort Bragg (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

The Army & Air Force Exchange Service at Fort Bragg is seeking a retail supervisor to help plan, manage and direct store operations, including merchandising, selling, stocking, promoting and reordering of goods.

The role focuses on achieving financial goals, maximizing sales and customer satisfaction, while supervising and developing store staff across shifts and ensuring smooth operations on base.

Qualifications

• One year of retail experience in retail store operations within the last two years is required.

Responsibilities

• Assists in planning, managing and directing retail store operations.
• Assists in establishing financial goals to maximize sales, profit, SSR, productivity, turns and inventory.
• Evaluates and enhances customer service and customer satisfaction.
• Supervises, trains, develops and schedules associates for current positions and future growth.
• Performs other duties as assigned.

Skills

Retail experience

Customer service

Job description

Assists in planning, managing and directing retail store operations dealing with merchandising, selling, stocking, promoting and reordering of goods.

Who We Are

The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.

Job Qualifications

One year of retail experience in retail store operations within the last two years is required.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Major Duties

• Assists in planning, managing and directing retail store operations.
• Assists in establishing financial goals to maximize sales, profit, SSR, productivity, turns and inventory.
• Evaluates and enhances customer service and customer satisfaction.
• Supervises, trains, develops and schedules associates for current positions and future growth.
• Performs other duties as assigned.

Work Challenges

• Extended Duty Hours / Varying Work Schedules
• Shift Work 24/7 365 days/year