Customer Experience Champion - Flexible Scheduling

Aafes; Fort Bragg (NC); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Flexible scheduling

Health/dental/life insurance

Paid time off

Pension and 401K

Base access

Mass Transit program

DoD employee status

Job summary

The Army & Air Force Exchange Service (the Exchange) is seeking a Customer Experience Associate to join a team committed to serving Soldiers, Airmen and their families. You will contribute to a recognizable retail network that gives back to the military community and offers meaningful development and base access.

We provide flexible scheduling, comprehensive medical/dental/life insurance, paid time off, shift differentials/holiday pay, and a traditional pension and 401K plan to eligible

Qualifications

• Able to learn and adapt to current technology needs.
• Able to think quickly on the spot to answer customer questions.
• Willing to cross-train and work in other areas of the store as needed.
• Welcoming and helpful attitude toward customers and team members.
• Cash handling experience preferred.
• Excellent communication skills.
• Basic computer skills.
• Retail experience preferred.

Responsibilities

• Greet every customer with eye contact and a smile.
• Acknowledge waiting customers as they arrive at your lane.
• Complete transactions accurately and efficiently while engaging customers.
• Assist customers with bagging merchandise and handling large/heavy items.

Skills

Adaptability

Quick thinking

Cross-training

Customer-focused

Cash handling

Communication skills

Basic computer skills

Retail experience

Education

High school diploma or equivalent

Job description

The Army & Air Force Exchange Service (the Exchange) is seeking a Customer Experience Associate to join a team committed to serving Soldiers, Airmen and their families. You will contribute to a recognizable retail network that gives back to the military community and offers meaningful development and base access.

We provide flexible scheduling, comprehensive medical/dental/life insurance, paid time off, shift differentials/holiday pay, and a traditional pension and 401K plan to eligible