Shift Supervisor — Flexible Schedules, Customer-Centric Lead

Applegreen Travel Plazas; Medford Township (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor to lead shifts and ensure team members deliver exceptional customer service while following brand standards and food safety requirements.

You will train new hires, monitor cash handling, and ensure compliance with procedures. The role emphasizes team leadership, customer engagement, and adding value to the plaza’s offerings.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Ability to interact with the public and coworkers in a friendly, outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Consistently provide friendly customer service by engaging with travelers and resolving complaints.
• Complete opening, daily and closing procedures/checklists per policy.
• Operate POS system, process payments, and adhere to cash handling policies.
• Ensure proper food handling: wrapping, labeling, dating, stocking, storing, rotating, and checking temperatures.
• Assist in training new team members and maintain knowledge of products and services.

Skills

Cash handling

Customer service

Leadership

Job description

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor to lead shifts and ensure team members deliver exceptional customer service while following brand standards and food safety requirements.

You will train new hires, monitor cash handling, and ensure compliance with procedures. The role emphasizes team leadership, customer engagement, and adding value to the plaza’s offerings.