Shift Supervisor - Flexible Schedules & Customer Leader

Applegreen Group; Spotswood (NJ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Employee Referral Bonus

Job summary

Applegreen USA is hiring a Shift Supervisor to lead on-shift teams at our welcome centers. You will ensure exceptional customer service, supervise daily routines, and uphold brand standards and food safety policies.

Experience in cash handling and supervisory roles is required; you will train new staff, manage POS transactions, and help drive sales while maintaining high service levels.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Ability to interact with the public and coworkers in a friendly, enthusiastic manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve customer issues.
• Complete opening, daily and closing procedures.
• Operate POS system and process payments per policies.
• Ensure proper food handling, labeling and storage.
• Perform kitchen-related tasks including prep and cleaning.
• Stock and sanitize workstation and equipment.
• Cross-sell and upsell products.
• Maintain knowledge of plaza products and services.
• Assist in training new team members.
• Follow brand standards and company policies.
• Notify plaza leadership of observations or concerns.

Skills

Cash handling

Customer service

Leadership

Job description

Applegreen USA is hiring a Shift Supervisor to lead on-shift teams at our welcome centers. You will ensure exceptional customer service, supervise daily routines, and uphold brand standards and food safety policies.

Experience in cash handling and supervisory roles is required; you will train new staff, manage POS transactions, and help drive sales while maintaining high service levels.