Shift Supervisor - Flexible Hours & Customer-Centric Leader

Applegreen Travel Plazas; Rosemont (NJ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA is hiring a Shift Supervisor to lead teams on shift, ensure top-notch customer service, and maintain brand and food safety standards. You will train new staff, monitor cash handling, and support daily operations across our Welcome Centers Central Services locations.

The role requires reliable leadership, the ability to manage multiple tasks, and a commitment to friendly, efficient service for travelers and plaza guests.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Ability to interact with the public in a friendly, outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily and closing procedures and checklists.
• Operate POS system, process payments, and follow cash handling policies.
• Ensure proper food handling and stock management.
• Assist in training new team members and uphold brand standards.

Skills

Cash handling

Customer service

Shift supervisor

Tools

POS system

Job description

Applegreen USA is hiring a Shift Supervisor to lead teams on shift, ensure top-notch customer service, and maintain brand and food safety standards. You will train new staff, monitor cash handling, and support daily operations across our Welcome Centers Central Services locations.

The role requires reliable leadership, the ability to manage multiple tasks, and a commitment to friendly, efficient service for travelers and plaza guests.