Shift Supervisor — Flexible Hours & Growth Path

Red Robin; Norridge (IL); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Flexible schedules

50% discount on Red Robin food

25% discount for your family

Referral bonuses

Health insurance (subject to criteria)

Job summary

Red Robin is seeking a Shift Supervisor to oversee daily restaurant operations during mid and closing shifts. This role supports exempt management and acts as an ambassador of the brand, ensuring guest satisfaction and profit maximization.

Candidates should bring leadership, reliable transportation, and a passion for helping teams deliver high-quality food and service. The position offers growth opportunities and comprehensive benefits where eligible.

Qualifications

• Must be at least 21 years old.
• Minimum of 1 year full service restaurant experience preferred.
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
• Business maturity and an ability to effectively supervise peers.
• Basic personal computer literacy.
• Must be able to work a flexible schedule including opening, closing, weekends and holidays.
• Reliable transportation.

Responsibilities

• Manage day to day operations during scheduled mid and closing shifts under the supervision of exempt management.
• Ambassador of Company & Brand Equity Standards to ensure guest loyalty and profit maximization.
• Master resolvers with guest interactions, driving to optimize profits and ensure product quality and restaurant cleanliness.
• May work in this position as well as other hourly roles they are certified in and scheduled based upon restaurant need.

Skills

Leadership

Guest service

Communication

Team supervision

Time management

Education

High school diploma or equivalent

Some college preferred

Tools

Serv Safe Certification

Job description

Red Robin is seeking a Shift Supervisor to oversee daily restaurant operations during mid and closing shifts. This role supports exempt management and acts as an ambassador of the brand, ensuring guest satisfaction and profit maximization.

Candidates should bring leadership, reliable transportation, and a passion for helping teams deliver high-quality food and service. The position offers growth opportunities and comprehensive benefits where eligible.