Shift Supervisor — Lead a Fast-Paced Team with Flexible Hours

Applegreen Travel Plazas; South River (NJ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services is seeking a dedicated Shift Supervisor to lead on-shift teams and ensure top-tier customer service. You will manage cash handling, train new staff, and enforce brand standards and food safety across all plaza operations.

The role requires standing for long periods, flexible scheduling including nights and weekends, and strong communication with leadership to maintain seamless service and safety compliance.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Ability to interact with customers and coworkers in a friendly, enthusiastic manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily and closing procedures and checklists.
• Operate POS system and process payments following policies.
• Ensure food handling procedures: wrapping, labelling, dating, stocking, storing, rotating, and checking temperatures.
• Assist in kitchen tasks: prepping, thawing, cooking, packaging, wrapping and cleaning.
• Stock, clean and sanitize workstation and equipment.
• Cross-sell and upsell products while maintaining product knowledge.

Skills

Cash handling

Customer service

Leadership

Job description

Applegreen USA Welcome Centers Central Services is seeking a dedicated Shift Supervisor to lead on-shift teams and ensure top-tier customer service. You will manage cash handling, train new staff, and enforce brand standards and food safety across all plaza operations.

The role requires standing for long periods, flexible scheduling including nights and weekends, and strong communication with leadership to maintain seamless service and safety compliance.