Shift Supervisor – Fast-Paced Food Service Leader

Yoshinoya America, Inc.; Upland (CA); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Yoshinoya America, Inc. in Upland, CA is seeking an experienced restaurant supervisor who can participate daily in food preparation, cooking, plating, and cashiering while occasionally guiding others in the absence of the General Manager.

You will back up crew, ensure FIFO and safety practices, train staff, handle cash, and keep the restaurant clean and compliant with procedures. Travel to other stores up to 25% as needed.

Qualifications

• High School graduate or equivalent.
• Previous restaurant management/supervisory experience.
• Fluent in English (written and verbal).
• Ability to interact with customers and coworkers.

Responsibilities

• Participates daily in food preparation, cooking, plating, cashiering and guest relations while intermittently supervising and directing others, in the absence of the General Manager and Assistant Manager.
• Serves as back up to crew members and covers breaks as needed.
• Ensures that all food and beverages are made and presented according to Yoshinoya specifications, procedures, and safe handling requirements.
• Completes reports as directed by the General Manager.
• Follows proper merchandise storage procedures, including labeling procedures.
• Responds to customer complaints per company policy, contacting management when refunds are necessary.
• Effectively trains the staff, and monitors activities throughout the shift, providing consistent feedback.
• Ensures all orders are quickly put away and all items are rotated based upon FIFO (first in/first out) method.
• Ensures all cash handling and procedures are consistently enforced.
• Ensures the restaurant is clean and that all machinery is properly functioning.
• Ensures a safe work environment, reporting any injuries as they occur.
• Monitors and verifies change funds.
• Communicates effectively with staff and management.
• Assists GM placing coin orders, makes multiple cash drops, counts sales, and makes deposits into the double lock safe for the armored car carrier.
• Attends in-house seminars.

Skills

English fluency

Customer service

Cash handling

Team supervision

Education

High School diploma or equivalent

Job description

Yoshinoya America, Inc. in Upland, CA is seeking an experienced restaurant supervisor who can participate daily in food preparation, cooking, plating, and cashiering while occasionally guiding others in the absence of the General Manager.

You will back up crew, ensure FIFO and safety practices, train staff, handle cash, and keep the restaurant clean and compliant with procedures. Travel to other stores up to 25% as needed.