Shift Supervisor - Food Service & Team Leader

Yoshinoya America, Inc.; Covina (CA); On-site; USD 55,000 - 72,000; Full time

Job summary

Yoshinoya America, Inc. is seeking a supervisory team member to assist in daily restaurant operations in California. The role involves backing up crew, ensuring food quality and safety, managing cash handling, and supervising staff in the absence of the GM and ASM.

You will train staff, manage FIFO inventory, respond to customer concerns, and assist with reports and equipment maintenance. This position emphasizes strong English communication and reliable shift leadership.

Qualifications

• Fluent in English (written and verbal).
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Write simple correspondence.
• Speak effectively to customers.
• Math skills for cash handling and currency.

Responsibilities

• Serves as back up to crew members and covers breaks as needed.
• Ensures that all food and beverages are made and presented according to Yoshinoya specifications, procedures, and safe handling requirements.
• Completes reports as directed by the General Manager.
• Follows proper merchandise storage procedures, including labeling procedures.
• Responds to customer complaints per company policy, contacting management when refunds are necessary.
• Effectively trains the staff, and monitors activities throughout the shift, providing consistent feedback.
• Ensures all orders are quickly put away and all items are rotated based upon FIFO (first in/first out) method.
• Ensures all cash handling and procedures are consistently enforced.
• Ensures the restaurant is clean and that all machinery is properly functioning.
• Ensures a safe work environment, reporting any injuries as they occur.
• Monitors and verifies change funds.
• Communicates effectively with staff and management.
• Assists GM placing coin orders, makes multiple cash drops, counts sales, and makes deposits into the double lock safe for the armored car carrier.
• Attends in-house seminars.

Education

High School diploma or equivalent

Previous restaurant management/supervisory experience

Job description

Yoshinoya America, Inc. is seeking a supervisory team member to assist in daily restaurant operations in California. The role involves backing up crew, ensuring food quality and safety, managing cash handling, and supervising staff in the absence of the GM and ASM.

You will train staff, manage FIFO inventory, respond to customer concerns, and assist with reports and equipment maintenance. This position emphasizes strong English communication and reliable shift leadership.