Shift Supervisor - Fast-Paced Food & Customer Service Lead

Applegreen-USA-Welcome-Centers-Central-Services; Hackettstown (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services seeks a motivated Shift Supervisor to lead on-site teams across travel plazas. You will ensure exceptional customer service, oversee cash handling, and maintain brand standards and food safety while guiding new staff.

This role requires flexibility to work days, nights, weekends and holidays, with opportunities for training, growth and employee benefits such as paid time off and 401(k) matching.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Ability to interact with the public and coworkers in a friendly, professional manner.

Responsibilities

• Lead shift operations and supervise team members.
• Ensure friendly customer service and resolve complaints.
• Complete opening, daily and closing procedures and cash handling.
• Operate POS system and process payments accurately.
• Maintain proper food handling, stocking and cleanliness.

Skills

Cash handling

Customer service

Leadership

Team supervision

Communication

Job description

Applegreen USA Welcome Centers Central Services seeks a motivated Shift Supervisor to lead on-site teams across travel plazas. You will ensure exceptional customer service, oversee cash handling, and maintain brand standards and food safety while guiding new staff.

This role requires flexibility to work days, nights, weekends and holidays, with opportunities for training, growth and employee benefits such as paid time off and 401(k) matching.