Shift Supervisor & Drive-Thru Ops Leader

Sonic Drive-In; Birch Run (MI); On-site; USD 19,000 - 30,000; Full time

Job summary

Sonic Drive-In is seeking an Assistant Manager to help lead daily drive-in operations and supervise team members during shifts. The role requires directing staff, managing guest interactions, and ensuring quality service in a fast-paced environment.

Responsibilities include staffing, opening/closing duties, resolving guest and employee issues, and upholding company policies and safety standards while maintaining inventory and sanitation.

Qualifications

• Six months or more of restaurant or retail management experience.
• Strong communication and problem-solving skills.
• Ability to manage staff during a shift.

Responsibilities

• Train, manage, direct, coach, and lead drive-in employees during shift.
• Lead operations during shift to ensure optimal guest experience.
• Manage staffing levels and scheduling during shift.
• Perform opening and/or closing duties.
• Handle guest issues and employee concerns.
• Monitor costs and inventory to drive efficiency and quality.
• Maintain records and ensure compliance with policies and laws.
• Perform all station duties as needed to meet standards.
• Maintain sanitation and cleanliness per standards.
• Maintain regular attendance.

Skills

Leadership

Communication

Multi-tasking

Time management

Conflict resolution

Computer literacy

Tools

POS system

Job description

Sonic Drive-In is seeking an Assistant Manager to help lead daily drive-in operations and supervise team members during shifts. The role requires directing staff, managing guest interactions, and ensuring quality service in a fast-paced environment.

Responsibilities include staffing, opening/closing duties, resolving guest and employee issues, and upholding company policies and safety standards while maintaining inventory and sanitation.