Drive-Thru Shift Leader: Elevate Guest Experience

Sonic Drive-In; Mount Pleasant (TX); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Sonic Drive-In is seeking an Assistant Manager to lead drive-in operations and develop team members for outstanding product quality and service. You will supervise shifts, manage staffing, and ensure adherence to company policies while maintaining a safe, compliant environment.

Responsibilities include coaching staff, handling guest and employee issues, and supporting opening/closing procedures to meet performance standards and achieve sales goals.

Qualifications

• Experience leading a restaurant or retail team.
• 2+ years restaurant management or 1+ year retail management preferred.
• Strong verbal and written communication skills.
• Knowledge of health and safety regulations.

Responsibilities

• Train, manage, and coach drive-in employees during shifts.
• Lead drive-in operations to ensure guest satisfaction.
• Manage staffing levels during shifts.
• Perform opening and/or closing duties.
• Handle guest and employee issues promptly and professionally.
• Monitor costs and inventory to support cost control and service quality.

Skills

Leadership

Communication

Problem-solving

Time-management

Job description

Sonic Drive-In is seeking an Assistant Manager to lead drive-in operations and develop team members for outstanding product quality and service. You will supervise shifts, manage staffing, and ensure adherence to company policies while maintaining a safe, compliant environment.

Responsibilities include coaching staff, handling guest and employee issues, and supporting opening/closing procedures to meet performance standards and achieve sales goals.