Shift Leader: Flexible Hours, Drive-Thru & Guest Experience

Sonic Drive-In; Pineville (LA); Hybrid; USD 40,000 - 50,000; Full time

Job summary

Sonic Drive-In is seeking an Assistant Manager to lead and develop staff, ensure high product quality and customer service, and manage costs across shifts. The role reports to the General Manager and requires coordinating opening/closing duties, maintaining records, and enforcing policies and safety regulations.

The position emphasizes training, coaching, and continuous improvement of drive-in operations to deliver an exceptional guest experience.

Qualifications

• At least 2 years of restaurant management experience or 1 year of retail management experience preferred
• Experience running a restaurant shift without supervision
• Knowledge of federal, state, and local health and safety laws and regulations
• Effective verbal and written communication skills
• Problem-solving, multi-tasking, leadership, time-management, and conflict-resolution skills

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift
• Lead and manage drive-in operations during shift to provide an optimal guest experience
• Monitor and manage the drive-in’s food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
• Ensure compliance with all applicable federal, state, and local laws
• Perform opening and/or closing duties

Skills

Leadership

Communication

Time management

Problem solving

Multi-tasking

Conflict resolution

Tools

POS Systems

Job description

Sonic Drive-In is seeking an Assistant Manager to lead and develop staff, ensure high product quality and customer service, and manage costs across shifts. The role reports to the General Manager and requires coordinating opening/closing duties, maintaining records, and enforcing policies and safety regulations.

The position emphasizes training, coaching, and continuous improvement of drive-in operations to deliver an exceptional guest experience.