Shift Supervisor: Customer Service & Paint Expert

Default Brand; La Cañada Flintridge (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Vacation and holiday pay

Paid sick time

401K with company match

Job summary

Dunn-Edwards is seeking a Customer Service Lead to support the store management team and ensure a distinctive shopping experience during scheduled shifts. You will model exceptional service, allocate staff, organize stock areas, and build trusted partnerships with painting professionals.

In the absence of Store Manager, you take full store operations responsibility. You will handle customer inquiries in person and by phone, process transactions at POS, and help maintain safety, inventory, and

Qualifications

• Four years of high school with diploma or GED equivalent.
• Shift supervisory experience is a plus.
• Valid driver’s license is required.
• Bilingual ability is a plus.

Responsibilities

• Model outstanding customer service and selling skills.
• Allocate staff and resources to keep the sales floor stocked.
• Process customer orders via email, phone, or in-person and complete POS transactions.
• Maintain store safety and regulatory compliance at all times.
• Open/close procedures and supervise associates during shifts.
• Stock and merchandise products according to planogram.
• Build partnerships with painting professionals.

Skills

Customer service

Communication

Sales skills

Team leadership

Multi-tasking

Education

High School diploma or GED

Tools

POS system

Job description

Dunn-Edwards is seeking a Customer Service Lead to support the store management team and ensure a distinctive shopping experience during scheduled shifts. You will model exceptional service, allocate staff, organize stock areas, and build trusted partnerships with painting professionals.

In the absence of Store Manager, you take full store operations responsibility. You will handle customer inquiries in person and by phone, process transactions at POS, and help maintain safety, inventory, and