Customer Service Lead & Shift Supervisor

Dunn Edwards Paints; Chula Vista (CA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Vacation and holiday pay

Paid sick time

401K program including company match

Job summary

Dunn-Edwards Paints is seeking a Customer Service Lead to support store management and oversee daily operations during shifts. You will lead customer service and selling efforts, allocate staff, manage stock, process orders, and help drive Dunn-Edwards’ fast, reliable service while pursuing ongoing training and certification opportunities for career growth.

The role emphasizes strong communication, supervisory skills, and the ability to drive store performance while maintaining a positive

Qualifications

• High school diploma or GED required.
• Experience in a shift supervisory role is a plus.
• Bilingual is a plus.

Responsibilities

• Connect with customers, assess needs, and offer options.
• Process orders and payments via email, phone, or in person.
• Maintain professional conduct and represent the Dunn-Edwards brand.
• Stock and merchandise according to planogram; manage inventory.
• Follow safety standards and store procedures; drive compliance.
• Must be able to legally drive a company vehicle.

Skills

Customer service

Sales skills

Leadership

Supervisory experience

Cash handling

Education

High School Diploma or GED

Tools

Point of Sale (POS)

Job description

Dunn-Edwards Paints is seeking a Customer Service Lead to support store management and oversee daily operations during shifts. You will lead customer service and selling efforts, allocate staff, manage stock, process orders, and help drive Dunn-Edwards’ fast, reliable service while pursuing ongoing training and certification opportunities for career growth.

The role emphasizes strong communication, supervisory skills, and the ability to drive store performance while maintaining a positive