Shift Operations Leader - Fast, Safe, Friendly Service

McDonald's; Warner (NH); On-site; USD 60,000 - 75,000; Full time

Job summary

McDonald’s Restaurants Limited is seeking a Certified Swing Manager to lead daily restaurant operations on scheduled shifts, ensuring safe, fast, and friendly service while maintaining brand standards. The role emphasizes quality, service, cleanliness, and guest satisfaction across drive-thru, front counter, kiosk, mobile order, and curbside channels.

The position focuses on food safety, compliance, labor deployment, cost control, and team development, with the incumbent communicating with the

Qualifications

• Leadership experience supervising shift teams
• Strong knowledge of food safety procedures
• Proven ability to manage labor and controllable costs
• Experience coaching and developing crew members

Responsibilities

• Lead the shift as operations leader, directing crew and managing floor activities
• Monitor speed of service, order accuracy, food quality, and hospitality across channels
• Enforce food safety and sanitation procedures, handle time/temperature controls, equipment maintenance
• Manage labor deployment to support sales while controlling costs and protecting assets
• Coach and develop team members, provide feedback, and address gaps
• Communicate shift performance and staffing needs with the General Manager and leadership team

Job description

McDonald’s Restaurants Limited is seeking a Certified Swing Manager to lead daily restaurant operations on scheduled shifts, ensuring safe, fast, and friendly service while maintaining brand standards. The role emphasizes quality, service, cleanliness, and guest satisfaction across drive-thru, front counter, kiosk, mobile order, and curbside channels.

The position focuses on food safety, compliance, labor deployment, cost control, and team development, with the incumbent communicating with the