Shift Leader: Fast, Safe, Guest-First Operations

McDonald's Restaurants Limited; Lincoln (NH); On-site; USD 42,000 - 54,000; Full time

Job summary

McDonald's Restaurants Limited seeks a Certified Swing Manager to oversee daily restaurant operations during shifts, ensuring safety, efficiency, and brand standards across drive-thru, counter, kiosk, mobile, and curbside service.

You will lead and coach the shift team, manage labor and costs, uphold food safety, guest service, and cleanliness, document incidents, and communicate with the general manager to drive a fast, friendly, and accurate customer experience.

Qualifications

• Minimum education typically a high school diploma or equivalent.
• Strong leadership and team coaching skills are essential.
• Solid understanding of food safety and hospitality practices.

Responsibilities

• Oversee daily shift operations to ensure safe, fast, accurate service.
• Lead and coach crew members; manage staffing and assignments.
• Enforce food safety procedures and cleanliness standards.

Skills

Leadership

Food safety

Customer service

Team management

Communication

Education

High school diploma or equivalent

Tools

POS system

Cash handling procedures

Job description

McDonald's Restaurants Limited seeks a Certified Swing Manager to oversee daily restaurant operations during shifts, ensuring safety, efficiency, and brand standards across drive-thru, counter, kiosk, mobile, and curbside service.

You will lead and coach the shift team, manage labor and costs, uphold food safety, guest service, and cleanliness, document incidents, and communicate with the general manager to drive a fast, friendly, and accurate customer experience.