Shift Leader: Fast, Safe, Guest-Focused Ops

McDonald's; Swanton (VT); On-site; USD 42,000 - 62,000; Full time

Job summary

McDonald’s is seeking a Certified Swing Manager to lead a shift, oversee daily restaurant operations, ensure safety, quality, service, and cleanliness, and uphold brand standards during assigned hours.

You will direct crew, manage floor operations across drive-thru, front counter, kiosk, and mobile orders, monitor speed and order accuracy, coach staff, and address guest concerns to deliver a fast, friendly experience.

Qualifications

• Oversee shift operations with focus on safety, quality and brand standards.
• Lead the shift team, assign roles, and manage floor operations.

Responsibilities

• Oversee shift operations to maintain safety, quality and cleanliness.
• Direct the shift team, assign positions, and manage floor coverage during busy periods.
• Ensure fast, friendly, accurate service across drive-thru, front counter, kiosk and mobile order channels.

Job description

McDonald’s is seeking a Certified Swing Manager to lead a shift, oversee daily restaurant operations, ensure safety, quality, service, and cleanliness, and uphold brand standards during assigned hours.

You will direct crew, manage floor operations across drive-thru, front counter, kiosk, and mobile orders, monitor speed and order accuracy, coach staff, and address guest concerns to deliver a fast, friendly experience.