Shift Operations Leader: Fast, Safe Service

McDonald's Restaurants Limited; West Ossipee (NH); On-site; USD 55,000 - 75,000; Full time

Job summary

McDonald’s Restaurants Limited is seeking a Certified Swing Manager to oversee daily restaurant operations on assigned shifts. You will lead the shift team, assign roles, and manage floor operations to deliver fast, friendly service across drive-thru, counter, kiosk, mobile order, and curbside while upholding brand standards.

The role emphasizes food safety, labor control, coaching of crew, and effective communication with the General Manager to ensure a safe, welcoming restaurant environment.

Qualifications

• Experience supervising a restaurant shift.
• Strong leadership and staff development skills.
• Commitment to brand standards and guest service.

Responsibilities

• Oversee daily restaurant operations during assigned shifts.
• Direct crew, assign positions, and manage floor operations for fast, friendly service.
• Ensure food safety procedures, proper hygiene, and cleanliness standards are followed.
• Monitor labor, costs, waste, and compliance with cash-handling procedures.
• Coach and train crew members, provide feedback, and address performance gaps.
• Communicate shift performance and issues with the General Manager.

Skills

Leadership

Shift management

Education

High school diploma or equivalent

Job description

McDonald’s Restaurants Limited is seeking a Certified Swing Manager to oversee daily restaurant operations on assigned shifts. You will lead the shift team, assign roles, and manage floor operations to deliver fast, friendly service across drive-thru, counter, kiosk, mobile order, and curbside while upholding brand standards.

The role emphasizes food safety, labor control, coaching of crew, and effective communication with the General Manager to ensure a safe, welcoming restaurant environment.