Shift Operations Leader: Fast, Safe, Guest-First

McDonald's; Greenland (NH); On-site; USD 52,000 - 75,000; Full time

Job summary

McDonald’s Certified Swing Manager leads the shift, overseeing daily restaurant operations during assigned shifts to ensure safety, speed, and quality in every channel including drive-thru, front counter, kiosk, mobile orders, and curbside.

The role emphasizes food safety, labor planning, coaching crew members, resolving guest concerns, and communicating with the General Manager to maintain a welcoming, efficient environment.

Responsibilities

• Lead the shift by directing crew members, assigning positions, and managing floor operations to deliver fast, friendly, and accurate service across drive-thru, front counter, kiosk, mobile order, and curbside.

Job description

McDonald’s Certified Swing Manager leads the shift, overseeing daily restaurant operations during assigned shifts to ensure safety, speed, and quality in every channel including drive-thru, front counter, kiosk, mobile orders, and curbside.

The role emphasizes food safety, labor planning, coaching crew members, resolving guest concerns, and communicating with the General Manager to maintain a welcoming, efficient environment.