Shift Manager - Lead Teams to 5-Star Service

Taco Bell Corp.; Highland (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

DRG Cares Grant Program - Grants to …

DRG Savings Marketplace - Exclusive…

Employee Assistance Program - Various…

Live Mas Scholarship Program

Employee Referral Program

Education Benefits - GED reimbursement

DailyPay - Paychecks daily

Job summary

Diversified Restaurant Group operates Taco Bell restaurants and seeks a Shift Manager to lead restaurant operations on duty. The role emphasizes 5-star customer service, team motivation, training, and adherence to policies while driving restaurant performance.

Ideal candidates will have leadership experience, strong communication, and the ability to manage hours, safety, and compliance across shifts in a fast-paced environment.

Qualifications

• Must be 18 years or older.
• Preferred: 6 months to 1 year of restaurant experience with proven leadership across all shifts.
• Must maintain a current Health Card according to state requirements.
• Basic math and reading proficiency.
• Must read, speak, comprehend, and write in English.
• Must have reliable transportation.
• Must pass a Criminal Background Check.
• Must pass SERVSAFE Certification Course and Exam.
• Strong verbal communication skills.
• Physical requirements: stand and walk continuously; lift up to 50 pounds; bending, reaching, pushing, pulling, stretching, repetitive motions.

Responsibilities

• Customer Service: Provide 5-star service to all customers and ensure customer satisfaction is a top priority.
• Team Leadership: Lead, coach, and motivate team members to succeed. Verify assigned duties are completed timely and that team members maintain a professional appearance.
• Team Development: Play an active role in training and developing individuals interested in leadership roles, including providing constructive feedback.
• Operations Leadership: Serve as the Manager-in-Charge (MIC) and ensure consistent adherence to company policies and standards.
• Profit & Loss Management: Assist upper leadership with achieving the restaurant's financial goals.
• Communication: Keep upper leadership informed about any issues that arise at the restaurant.

Skills

Team leadership

English proficiency

Basic math & reading

Verbal communication

Health & safety knowledge

Transportation

Criminal background knowledge

SERVSAFE certification

Physical stamina

Tools

SERVSAFE Certification

Job description

Diversified Restaurant Group operates Taco Bell restaurants and seeks a Shift Manager to lead restaurant operations on duty. The role emphasizes 5-star customer service, team motivation, training, and adherence to policies while driving restaurant performance.

Ideal candidates will have leadership experience, strong communication, and the ability to manage hours, safety, and compliance across shifts in a fast-paced environment.