Shift Manager: Lead Service & Team Performance

Taco-Bell; Roeland Park (KS); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

DRG Cares Grant Program

DRG Savings Marketplace

Employee Assistance Program

Live Mas Scholarship Program

Employee Referral Program

Education Benefits

DailyPay

Job summary

Diversified Restaurant Group (DRG) operates Taco Bell restaurants and is seeking a Shift Manager to oversee daily restaurant operations during on‑duty hours. You will lead a team, deliver 5‑star customer service, and ensure compliance with company standards while acting as MIC.

The role requires 18+ years, 6–12 months of leadership in a fast‑food setting, ServSafe certification, and reliable transportation.

Qualifications

• Must be 18 years or older.
• 6 months to 1 year of restaurant leadership experience across shifts.
• Must maintain a Health Card per state/local requirements.
• Basic math and reading proficiency.
• Must read, speak, comprehend, and write in English.
• Reliable transportation.
• Must pass a Criminal Background Check.
• Must pass ServSafe Certification Course and Exam.

Responsibilities

• Provide 5-star customer service and ensure customer satisfaction as a top priority.
• Lead, coach, and motivate team members to succeed across shifts.
• Train and develop individuals aspiring to leadership roles with constructive feedback.
• Serve as MIC and ensure adherence to company policies and standards.
• Assist upper leadership with achieving restaurant financial goals.
• Keep upper leadership informed about any issues at the restaurant.

Skills

Leadership experience

Verbal communication

English proficiency

Customer focus

Physical stamina

Math skills

Reading proficiency

Education

ServSafe Certification

Job description

Diversified Restaurant Group (DRG) operates Taco Bell restaurants and is seeking a Shift Manager to oversee daily restaurant operations during on‑duty hours. You will lead a team, deliver 5‑star customer service, and ensure compliance with company standards while acting as MIC.

The role requires 18+ years, 6–12 months of leadership in a fast‑food setting, ServSafe certification, and reliable transportation.