Shift Manager - 5-Star Service & Team Lead

Taco Bell Corp.; California; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

DRG Cares Grant Program

DRG Savings Marketplace

Employee Assistance Program

Live Mas Scholarship Program

Employee Referral Program

Education Benefits

DailyPay

Job summary

Diversified Restaurant Group operates Taco Bell restaurants and is seeking a capable Shift Manager to oversee daily restaurant operations, lead a team, and uphold brand standards. The role requires strong customer service focus, team leadership, and the ability to drive operational excellence across shifts.

As MIC, you will ensure policy adherence, support training, and contribute to achieving restaurant goals while maintaining safety and service quality.

Qualifications

• Must be 18 years or older.
• Preferred: 6 months to 1 year of restaurant experience with proven leadership across all shifts.
• Must maintain a Health Card according to state or local requirements.
• Basic math and reading proficiency.
• Must read, speak, comprehend, and write in English.
• Must have reliable transportation.
• Must pass a Criminal Background Check.
• Must pass SERVSAFE Certification Course and Exam.
• Strong verbal communication skills.
• Physical requirements: stand/walk continuously, lift up to 50 pounds, and perform repetitive motions.

Responsibilities

• Customer Service: Provide 5-star service to all customers and ensure customer satisfaction is a top priority.
• Team Leadership: Lead, coach, and motivate team members to succeed and ensure duties are completed on time.
• Team Development: Train and develop individuals interested in leadership roles with constructive feedback.
• Operations Leadership: Act as Manager-in-Charge and enforce company policies and standards.
• Profit & Loss Management: Assist leadership in achieving restaurant financial goals.
• Communication: Keep upper leadership informed about issues at the restaurant.

Skills

Customer Service

Team Leadership

Training & Development

Operations Management

Communication

Education

High school diploma

Tools

SERVSAFE Certification

Job description

Diversified Restaurant Group operates Taco Bell restaurants and is seeking a capable Shift Manager to oversee daily restaurant operations, lead a team, and uphold brand standards. The role requires strong customer service focus, team leadership, and the ability to drive operational excellence across shifts.

As MIC, you will ensure policy adherence, support training, and contribute to achieving restaurant goals while maintaining safety and service quality.