Shift Leader — 5-Star Service & Team Development

Taco Bell Corp.; Hayward (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

DRG Cares Grant Program

DRG Savings Marketplace

Employee Assistance Program

Live Mas Scholarship Program

Employee Referral Program

Education Benefits

DailyPay

Job summary

Diversified Restaurant Group operates Taco Bell restaurants and is seeking a Shift Manager to lead daily operations, coach staff, and drive customer service excellence. You will act as MIC, uphold standards, and partner with senior leadership to meet financial and service goals.

The role requires 18+ years old, 6 months to 1 year of restaurant leadership experience, and a ServSafe certification. Genetic focus on safety, teamwork, and customer satisfaction is essential in a fast-paced environment.

Qualifications

• Must be 18 years or older.
• 6 months to 1 year of restaurant experience with proven leadership experience across all shifts.
• Must maintain a current Health Card according to state or local requirements.
• Basic math and reading proficiency.
• Must read, speak, comprehend, and write in English.
• Must have reliable transportation.
• Must pass a Criminal Background Check.

Responsibilities

• Provide 5-star customer service and ensure customer satisfaction.
• Lead, coach, and motivate team members to succeed and maintain a professional appearance.
• Train and develop individuals interested in leadership roles with constructive feedback.
• Serve as Manager-in-Charge (MIC) and ensure adherence to policies and standards.
• Assist upper leadership in achieving restaurant financial goals.
• Keep upper leadership informed about any issues at the restaurant.

Skills

Leadership

Customer service

Team motivation

Communication

Education

SERVSAFE Certification

Job description

Diversified Restaurant Group operates Taco Bell restaurants and is seeking a Shift Manager to lead daily operations, coach staff, and drive customer service excellence. You will act as MIC, uphold standards, and partner with senior leadership to meet financial and service goals.

The role requires 18+ years old, 6 months to 1 year of restaurant leadership experience, and a ServSafe certification. Genetic focus on safety, teamwork, and customer satisfaction is essential in a fast-paced environment.