Shift Manager: Lead Teams, Bake Fresh, Delight Guests

Auntie Anne's/Cinnabon/Jamba Juice/Carvel; Mount Hope (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Flexible scheduling

Shift meals

Employee discounts

Paid training

Advancement opportunities

Job summary

Auntie Anne's is seeking a Shift Manager to lead shifts, coach team members, and ensure friendly, efficient service. You’ll guide operations, uphold food safety, and deliver memorable guest experiences one pretzel at a time in a fast-paced environment.

You’ll oversee opening/closing tasks, cash handling, and teamwork while supporting training and development. Join a team that values reliability, accountability, and great guest service.

Qualifications

• 18 years or older and eligible to work in the US.
• Food Handler Certification current or obtainable within 30 days of hire.
• Previous food service, retail, or supervisory experience preferred.
• Strong communication, leadership, and guest service skills.

Responsibilities

• Lead shifts, coach team members, and ensure guest service standards.
• Prepare, bake, and serve Auntie Anne's products per recipes.
• Operate registers, handle cash, and process transactions accurately.
• Maintain food safety, sanitation, and brand standards.
• Open/close procedures and monitor shift performance.

Skills

Leadership

Teamwork

Guest service

Communication

Cash handling

Food safety

POS systems

Punctuality

Attendance

Education

High school diploma or equivalent

Food Handler Certification

Tools

Store technology systems

Smartphones/tablets

Job description

Auntie Anne's is seeking a Shift Manager to lead shifts, coach team members, and ensure friendly, efficient service. You’ll guide operations, uphold food safety, and deliver memorable guest experiences one pretzel at a time in a fast-paced environment.

You’ll oversee opening/closing tasks, cash handling, and teamwork while supporting training and development. Join a team that values reliability, accountability, and great guest service.