Shift Manager — Lead Fast-Paced Pretzel Team (Flexible)

Paycom - ATS; Lombard (IL); On-site; USD 46,000 - 60,000; Full time

Benefits offered by this job

Flexible scheduling

Free on-duty shift meals

Paid training and development

Advancement opportunities

Free uniforms

Health insurance / benefits

Job summary

Auntie Anne's is seeking a dedicated Shift Manager to lead daily operations and ensure top guest experiences. You will coach team members, oversee food preparation, and uphold brand standards across all duties during each shift.

Responsibilities include cash handling, opening/closing tasks, and maintaining a clean, safe environment while delivering friendly, efficient service. Prior leadership or supervisory experience is a plus.

Qualifications

• Supervisory or leadership experience preferred.
• Experience in food service/retail a plus.
• Ability to stand and stay active during shifts.

Responsibilities

• Lead shifts and provide direction, coaching, and support to team members.
• Prepare, bake, and serve Auntie Anne's products according to brand recipes and quality standards.
• Ensure food safety and guest service standards are met consistently.
• Handle cash, register operations, and transactions accurately.
• Assist with opening and closing procedures and shift execution.
• Support training and development of team members.
• Maintain clean, organized, and food-safe work environment.
• Communicate scheduling needs and conflicts proactively.

Skills

Leadership

Teamwork

Guest service

Communication

Punctuality

Attendance

Education

High school diploma or equivalent

Tools

Point-of-sale system

Job description

Auntie Anne's is seeking a dedicated Shift Manager to lead daily operations and ensure top guest experiences. You will coach team members, oversee food preparation, and uphold brand standards across all duties during each shift.

Responsibilities include cash handling, opening/closing tasks, and maintaining a clean, safe environment while delivering friendly, efficient service. Prior leadership or supervisory experience is a plus.