Shift Manager: Lead Fast-Paced Guest Experience

Auntie Anne's/Cinnabon/Jamba Juice/Carvel; Chicago (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Flexible scheduling

Training and advancement

Employee discount

Job summary

Auntie Anne's is seeking a dedicated Shift Manager to lead daily operations, coach team members, and ensure top-notch guest experiences. You will oversee opening and closing procedures, manage cash, and uphold food safety while maintaining a warm, fast-paced work environment.

Ideal candidates bring leadership experience in food service or retail, strong communication skills, and a reliable work ethic. Join a team that values reliability, teamwork, and customer service excellence.

Qualifications

• Demonstrated leadership and guest service skills.
• Experience in fast-paced food service or retail preferred.

Responsibilities

• Lead shifts by example and coach team members to deliver outstanding guest experiences.
• Prepare, bake, and serve Auntie Anne's products per brand standards.
• Ensure food safety and cleanliness throughout the shift.
• Operate registers accurately and handle payments.
• Open/close procedures and shift execution responsibilities.

Skills

Leadership

Customer service

Teamwork

Communication

Time management

Dependability

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Smartphones/Tablets usage

Job description

Auntie Anne's is seeking a dedicated Shift Manager to lead daily operations, coach team members, and ensure top-notch guest experiences. You will oversee opening and closing procedures, manage cash, and uphold food safety while maintaining a warm, fast-paced work environment.

Ideal candidates bring leadership experience in food service or retail, strong communication skills, and a reliable work ethic. Join a team that values reliability, teamwork, and customer service excellence.