Shift Manager — Lead Teams, Elevate Guest Experience

Paycom - ATS; Beachwood (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free on-duty meals

Employee discounts

Training and development

Free uniforms

Health insurance

Life insurance

401(k)

Job summary

Auntie Anne’s is seeking a Shift Manager to lead the team during each shift, upholding quality, service, and cleanliness standards while maintaining food safety. You will motivate staff, resolve guest concerns, and ensure smooth operations in a fast-paced environment.

Join a team that values guests, coaching, and career growth, with flexible scheduling and opportunities for advancement within the store network.

Qualifications

• 3–6 months of first-line supervisory experience preferred.
• Flexible availability including weeknights and weekends.
• Food handler certification current or obtained within 30 days is preferred.

Responsibilities

• Lead the team and serve as the go-to leader during your shift.
• Maintain high standards for product quality, service, cleanliness, and food safety.
• Motivate and coach team members to deliver excellent guest experiences.
• Handle challenges confidently—from team needs to guest concerns.
• Escalate issues to store leadership when needed.

Skills

Supervisory experience

Flexible availability

Customer service

Basic math & computer skills

Cash handling

Food handler certification

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Office

Job description

Auntie Anne’s is seeking a Shift Manager to lead the team during each shift, upholding quality, service, and cleanliness standards while maintaining food safety. You will motivate staff, resolve guest concerns, and ensure smooth operations in a fast-paced environment.

Join a team that values guests, coaching, and career growth, with flexible scheduling and opportunities for advancement within the store network.