Shift Manager — Lead a Fast-Paced Pretzel Team

Auntie Anne's/Cinnabon/Jamba Juice/Carvel; Pleasant Prairie (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Flexible scheduling

Free on-duty meals and employee-disoc#

Employee discounts on Auntie Anne's

Paid training and coaching

Advancement opportunities

Job summary

Auntie Anne's is hiring a Shift Manager to lead shifts, coach team members, and ensure the highest level of guest service. You will oversee operations, uphold brand standards for freshly baked pretzels, and maintain a clean, safe work environment.

Ideal candidates bring leadership experience in food service, strong communication, and a focus on teamwork and reliability to keep guest experiences exceptional on every shift.

Qualifications

• Experience leading teams in a fast-paced environment.
• Strong guest service and communication skills.
• Ability to manage shift operations and cash handling.

Responsibilities

• Lead shifts and provide direction to team members.
• Prepare, bake, and serve Auntie Anne's products to brand standards.
• Ensure food safety and guest service standards are met.
• Monitor shift performance and address guest concerns promptly.

Skills

Leadership

Shift management

Guest service

Team training

Food service

Education

High school diploma

Tools

Point-of-sale systems

Job description

Auntie Anne's is hiring a Shift Manager to lead shifts, coach team members, and ensure the highest level of guest service. You will oversee operations, uphold brand standards for freshly baked pretzels, and maintain a clean, safe work environment.

Ideal candidates bring leadership experience in food service, strong communication, and a focus on teamwork and reliability to keep guest experiences exceptional on every shift.