Shift Manager: Lead a Fast-Paced Team, Bake Fresh

Auntie Anne's/Cinnabon/Jamba Juice/Carvel; Crystal Lawns (IL); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Flexible scheduling

Free on-duty shift meals

Paid training with coaching

Advancement opportunities

Free uniforms

Employee discounts on Auntie Anne's

Job summary

Auntie Anne's is hiring a Shift Manager to lead daily operations, guide team members, and ensure an exceptional guest experience. You will oversee service during shifts, uphold food safety standards, and manage cash handling with a focus on accuracy and timeliness.

The role requires reliability, strong communication, and the ability to thrive in a fast-paced environment while maintaining brand quality and guest satisfaction.

Qualifications

• 18+ years old and eligible to work in the U.S.
• 1+ years food service or supervisory experience preferred
• Reliable attendance and punctuality

Responsibilities

• Lead shifts, coach team members, and ensure guest satisfaction.
• Prepare, bake, and serve Auntie Anne's products according to brand standards.
• Operate cash register, handle payments, and maintain cash accountability.
• Open/close procedures and shift execution.
• Monitor shift performance and address guest concerns promptly.
• Maintain a clean, organized, food-safe environment throughout the shift.
• Collaborate with teammates to achieve store goals.

Skills

Leadership

Customer service

Communication

Cash handling

Food safety awareness

Education

High school diploma or equivalent

Tools

POS systems

Smartphones/Tablets

Job description

Auntie Anne's is hiring a Shift Manager to lead daily operations, guide team members, and ensure an exceptional guest experience. You will oversee service during shifts, uphold food safety standards, and manage cash handling with a focus on accuracy and timeliness.

The role requires reliability, strong communication, and the ability to thrive in a fast-paced environment while maintaining brand quality and guest satisfaction.