Shift Leader: Deliver Guest Joy and Team Momentum

Auntie Anne's/Cinnabon/Jamba Juice/Carvel; Inwood (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible scheduling

Free on-duty shift meals

Employee discounts

Ongoing coaching and development

Job summary

Auntie Anne's is seeking a dependable Shift Manager to lead daily operations and maintain high standards of guest service. You will coach team members, ensure food safety compliance, and manage cash handling with accuracy in a fast-paced store environment.

Join a team that values reliability, leadership, and teamwork, with opportunities for development and advancement within a beloved pretzel brand.

Qualifications

• Must be 18 years of age or older.
• Reliable transportation and consistent attendance.
• Availability to work at least one weekend day each week.
• Flexible availability including evenings, weekends, and holidays.
• Demonstrated commitment to punctuality and meeting scheduled shifts.

Responsibilities

• Lead shifts and provide direction, coaching, and support to team members.
• Prepare, bake, and serve Auntie Anne's products according to brand recipes.
• Ensure operational, food safety, and guest service standards are met.
• Monitor shift performance and address guest concerns professionally.
• Assist with opening/closing procedures and cash accountability.
• Support training and development of team members.

Skills

Team leadership

Guest service

Communication

Punctuality

Flexibility

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Store technology

Job description

Auntie Anne's is seeking a dependable Shift Manager to lead daily operations and maintain high standards of guest service. You will coach team members, ensure food safety compliance, and manage cash handling with accuracy in a fast-paced store environment.

Join a team that values reliability, leadership, and teamwork, with opportunities for development and advancement within a beloved pretzel brand.