Shift Manager: Lead Store Ops & Team Growth

Papa John's International; Kearns (UT); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Papa John's Pizza of Utah is seeking an experienced Shift Manager to oversee daily store operations with a clear focus on staff supervision, customer service, and financial performance. You will ensure a smooth operation, guide staff in delivering high-quality service, and drive sales while maintaining profitability.

The role requires strong leadership, organizational skills, and the ability to communicate effectively with staff and customers.

Formación

• Experience in supervising staff and daily store operations.
• Ability to manage budgets and financial records.
• Strong customer service focus and problem solving.

Responsabilidades

• Recruiting and appraising staff.
• Training and supervising staff.
• Managing budgets and financial records.
• Dealing with customer complaints and queries.
• Overseeing stock and pricing control; maximizing profitability.
• Motivating staff to meet sales targets.
• Setting sales targets.
• Ensuring safety and health regulations compliance.
• Preparing promotional displays and materials.
• Liaising with management.
• Overseeing staff salaries and benefits.
• Providing opportunities for staff advancement.

Conocimientos

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving skills

Showing initiative

Setting a good example

Descripción del empleo

Papa John's Pizza of Utah is seeking an experienced Shift Manager to oversee daily store operations with a clear focus on staff supervision, customer service, and financial performance. You will ensure a smooth operation, guide staff in delivering high-quality service, and drive sales while maintaining profitability.

The role requires strong leadership, organizational skills, and the ability to communicate effectively with staff and customers.