Shift Leader: Master Operations & Guest Satisfaction

Papa John's International , Inc.; Brandenburg (KY); On-site; USD 28,000 - 36,000; Full time

Job summary

Papa John’s is seeking a restaurant supervisor to oversee shifts and operations, ensuring high quality products and superb customer service while driving restaurant profitability. You will supervise staff, train team members, manage cash handling, and uphold company policies and safety standards.

The role requires flexibility for long hours, including nights and weekends, and the ability to lead a team with minimal supervision in a fast-paced environment.

Qualifications

• Experience in shift supervision or restaurant operations.
• Ability to lead a team and train staff to meet customer expectations.
• Understanding of cash handling and inventory basics.

Responsibilities

• Supervise a restaurant team, maintain shift staffing, and train staff to exceed customer expectations.
• Ensure quality products and accurate orders, address customer concerns promptly, and reflect standards.
• Assist in cash management, inventory control, safety, and loss prevention per company guidelines.

Skills

Attention to Detail

Customer Focused

Initiative

Team Leadership

Cash Handling

Education

High School diploma or GED

Job description

Papa John’s is seeking a restaurant supervisor to oversee shifts and operations, ensuring high quality products and superb customer service while driving restaurant profitability. You will supervise staff, train team members, manage cash handling, and uphold company policies and safety standards.

The role requires flexibility for long hours, including nights and weekends, and the ability to lead a team with minimal supervision in a fast-paced environment.