Hourly Shift Manager – Restaurant Ops Leader

Papa John's International , Inc.; Brandon (MS); On-site; USD 14,000 - 21,000; Full time

Job summary

Papa Johns is seeking an experienced Store Manager to run a Papa Johns restaurant with focus on daily operations, staff leadership, and customer satisfaction. You will oversee food service, kitchen management, and financial performance while maintaining high service standards.

The role requires strong supervisory skills, a background in food-service management, and the ability to lead a team to deliver quality experiences for guests.

Qualifications

• Experience managing a restaurant or equivalent food-service operation.
• Proven supervisory experience in a fast-paced environment.
• Strong customer service mindset and communication skills.
• Ability to lead, motivate and develop a team.
• Knowledge of kitchen operations and inventory control.

Responsibilities

• Manage daily operations of the Papa Johns restaurant, including overseeing food service, kitchen management, and customer service.
• Supervise and train team members in food preparation, cooking techniques, and inventory control to ensure quality and efficiency.
• Utilize POS systems for order processing, payments, and tracking sales data accurately.
• Conduct interviews, hire staff, and provide ongoing coaching to maintain a high level of service.
• Collaborate with the management team to implement strategies for improving restaurant performance and customer satisfaction.

Skills

Food service mgmt

Supervisory experience

Customer service

Team leadership

Restaurant operations

Tools

POS systems

Job description

Papa Johns is seeking an experienced Store Manager to run a Papa Johns restaurant with focus on daily operations, staff leadership, and customer satisfaction. You will oversee food service, kitchen management, and financial performance while maintaining high service standards.

The role requires strong supervisory skills, a background in food-service management, and the ability to lead a team to deliver quality experiences for guests.