Shift Supervisor: Pizza Operations & Team Leadership

Papa John's International , Inc.; New Freedom (York County); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John’s in the United States is seeking a shift supervisor to oversee daily restaurant operations, ensuring high-quality products and excellent customer service while supporting profitability and brand standards.

You will supervise staff, train team members, manage cash and inventory, respond promptly to customer concerns, and uphold safety and appearance standards. Candidates should be reliable, able to work nights and weekends, and willing to lead the team with energy and integrity.

Qualifications

• High School diploma or GED.
• Stable employment history.
• Ability to supervise and train a team.

Responsibilities

• Supervise shifts and ensure high quality products and customer service while supporting profitability.
• Respond to customer concerns promptly and solicit feedback to improve operations.
• Train team members to meet company standards and coach for performance.
• Manage cash, inventory, and safety/compliance per company policies.

Skills

Leadership

Customer service

Cash handling

Education

High School diploma or GED

Job description

Papa John’s in the United States is seeking a shift supervisor to oversee daily restaurant operations, ensuring high-quality products and excellent customer service while supporting profitability and brand standards.

You will supervise staff, train team members, manage cash and inventory, respond promptly to customer concerns, and uphold safety and appearance standards. Candidates should be reliable, able to work nights and weekends, and willing to lead the team with energy and integrity.