Restaurant Shift Manager: Lead Service & Ops

Papa John's International , Inc.; New Byram (MS); On-site; USD 14,000 - 21,000; Full time

Job summary

Papa Johns is seeking an experienced store manager to run daily operations, ensuring top-tier customer service and strong financial performance. You will lead staff, manage food service, and monitor inventory and store metrics to deliver an excellent customer experience.

The role emphasizes reliability, courtesy, and teamwork in a fast-paced environment, with opportunities for growth within a well-known brand committed to better ingredients and service.

Qualifications

• Experience in food service management.
• Supervisory experience in a restaurant setting.
• Proficiency with POS systems for orders and payments.
• Strong customer service skills and ability to lead a team.

Responsibilities

• Oversee daily restaurant operations, including food service, kitchen management, and customer service.
• Supervise and train staff in food prep,Inventory control, and efficiency.
• Use POS systems for order processing, payments, and sales tracking.
• Conduct interviews, hire staff, and provide coaching to maintain high service levels.
• Collaborate with management to improve restaurant performance and customer satisfaction.

Skills

Food service management

Supervisory experience

POS systems proficiency

Customer service skills

Team leadership

Inventory control

Kitchen management

Tools

POS systems

Job description

Papa Johns is seeking an experienced store manager to run daily operations, ensuring top-tier customer service and strong financial performance. You will lead staff, manage food service, and monitor inventory and store metrics to deliver an excellent customer experience.

The role emphasizes reliability, courtesy, and teamwork in a fast-paced environment, with opportunities for growth within a well-known brand committed to better ingredients and service.