Shift Leader: Lead Team, Elevate Service

Worthington Restaurant Group LLC; Haines City (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Papa John's is hiring for a Shift Leader or Supervisor to join the team in a fast-paced restaurant environment. The role requires leadership to build a positive atmosphere, ensure smooth operations, and uphold customer service excellence.

Responsibilities include cash handling with POS, inventory control, safety compliance, and mentoring staff while maintaining a clean, organized workplace. Growth opportunities from within are available.

Qualifications

• Must be at least 18 years old and able to read, write, and speak English.
• Demonstrates motivation and strong people skills.
• Capable of leading a team with minimal supervision.
• Focuses on delivering excellent customer service and improving profits.

Responsibilities

• Execute cash management duties using POS and Shift Reports.
• Help maintain adequate inventory levels using company systems to reduce loss.
• Oversee assets, keep the restaurant clean, safe, and organized.
• Follow safety and security standards at all times.
• Have reliable transportation to and from work.
• Lift up to 50 lbs.
• Lead a team, promote teamwork, energy and fun.
• Perform duties of all positions in the restaurant.
• Communicate, train, and enforce quality standards.
• Respond promptly and professionally to customer concerns.
• Help Papa John’s become a market leader.

Skills

Motivated

Great people skills

Team-builder

Customer service orientation

Profit-minded

Tools

POS system

Inventory software

Job description

Papa John's is hiring for a Shift Leader or Supervisor to join the team in a fast-paced restaurant environment. The role requires leadership to build a positive atmosphere, ensure smooth operations, and uphold customer service excellence.

Responsibilities include cash handling with POS, inventory control, safety compliance, and mentoring staff while maintaining a clean, organized workplace. Growth opportunities from within are available.