Shift Manager: Lead Service & Team Development

Taco-Bell; Raytown (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

DRG Cares Grant Program

DRG Savings Marketplace

Employee Assistance Program

Live Mas Scholarship Program

Employee Referral Program

Education Benefits

DailyPay

Job summary

Diversified Restaurant Group (DRG) operates Taco Bell restaurants in multiple states and seeks a dependable Shift Manager to lead on-duty operations in Raytown, MO. You will guide team members, uphold standards, and ensure 5-star service.

The role emphasizes leadership across shifts, training staff, and ensuring policy compliance while supporting financial goals and customer satisfaction.

Qualifications

• Leadership experience across shifts and teams.
• Proven customer service focus and problem solving.
• Ability to train and develop staff for leadership roles.

Responsibilities

• Provide 5-star customer service and ensure satisfaction.
• Lead, coach, and motivate team members on shift.
• Train and develop individuals for leadership paths.
• Act as MIC and ensure policy adherence.
• Assist with restaurant financial goals and reporting.
• Communicate issues to upper leadership clearly.

Skills

Leadership

Customer service

Communication

English proficiency

Health Card

Background Check

SERVSAFE

Job description

Diversified Restaurant Group (DRG) operates Taco Bell restaurants in multiple states and seeks a dependable Shift Manager to lead on-duty operations in Raytown, MO. You will guide team members, uphold standards, and ensure 5-star service.

The role emphasizes leadership across shifts, training staff, and ensuring policy compliance while supporting financial goals and customer satisfaction.