Shift Manager: Lead Restaurant Team & Customer Experience

Papa Johns; Highland Meadows (MS); On-site; USD 14,000 - 21,000; Full time

Job summary

Papa Johns is seeking a capable Shift Manager to run daily operations with attention to detail and exceptional customer service. You will oversee food service, kitchen operations, and staff performance to deliver quality experiences.

Responsibilities include supervising and training team members, managing inventory, using POS systems to process orders and track sales, and collaborating with management to drive store performance.

Qualifications

• Food service management experience.
• Supervisory experience in a restaurant setting.
• Proficiency in POS systems.
• Strong customer service skills.
• Ability to lead and manage a team effectively.
• Knowledge of kitchen management and food preparation.
• Previous experience in inventory control and restaurant operations.

Responsibilities

• Manage daily operations of Papa Johns restaurant, including overseeing food service, kitchen management, and customer service.
• Supervise and train team members in food preparation, cooking techniques, and inventory control to ensure quality and efficiency.
• Utilize POS systems for order processing, payments, and tracking sales data accurately.
• Conduct interviews, hire staff, and provide ongoing coaching to maintain a high level of service.
• Collaborate with the management team to implement strategies for improving restaurant performance and customer satisfaction.

Skills

Food service mgmt

POS systems proficiency

Team leadership

Customer service

Staff training

Inventory control

Kitchen management

Job description

Papa Johns is seeking a capable Shift Manager to run daily operations with attention to detail and exceptional customer service. You will oversee food service, kitchen operations, and staff performance to deliver quality experiences.

Responsibilities include supervising and training team members, managing inventory, using POS systems to process orders and track sales, and collaborating with management to drive store performance.