Pizza Store Shift Leader

Papa Johns; Traceland North (MS); On-site; USD 14,000 - 21,000; Full time

Job summary

Papa Johns is seeking an experienced Shift Manager to run our restaurant efficiently, uphold quality, and maintain a great guest experience. You will lead daily operations, supervise staff, and ensure top service while keeping costs in check.

In this role you will train team members, manage inventory, utilize the POS system, and collaborate with the management team to improve performance. This position emphasizes reliability, teamwork, and a customer‑driven approach in a fast‑paced setting.

Qualifications

• Experience managing a food service or quick-service restaurant.
• Supervisory experience in a restaurant setting.
• Proficiency with POS systems for order processing and payments.
• Strong customer service skills and the ability to handle guest inquiries.
• Ability to lead and manage a team effectively.
• Knowledge of kitchen operations and food preparation.
• Experience with inventory control and restaurant operations.

Responsibilities

• Manage daily operations of the Papa Johns restaurant, including overseeing food service, kitchen management, and customer service.
• Supervise and train team members in food preparation, cooking techniques, and inventory control to ensure quality and efficiency.
• Utilize POS systems for order processing, payments, and tracking sales data accurately.
• Conduct interviews, hire staff, and provide ongoing coaching to maintain a high level of service.
• Collaborate with the management team to implement strategies for improving restaurant performance and customer satisfaction.

Skills

Food service management

Staff supervision

POS operations

Customer service excellence

Team leadership

Kitchen management

Inventory control

Education

High school diploma or equivalent

Tools

POS systems

Job description

Papa Johns is seeking an experienced Shift Manager to run our restaurant efficiently, uphold quality, and maintain a great guest experience. You will lead daily operations, supervise staff, and ensure top service while keeping costs in check.

In this role you will train team members, manage inventory, utilize the POS system, and collaborate with the management team to improve performance. This position emphasizes reliability, teamwork, and a customer‑driven approach in a fast‑paced setting.