Shift Leader - High-Impact Restaurant Operations & Service

Papa John's International , Inc.; Bloomington (IL); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Papa John's is seeking a Restaurant Manager to supervise shifts and work areas, ensuring quality products and customer service that drive restaurant profitability. You will manage operations, execute company policies, and ensure compliance with laws and ethical practices.

Responsibilities include training team members, maintaining staffing, driving sales and guest satisfaction, handling cash and inventory, and upholding safety and security standards at all times.

Qualifications

• Attention to detail follows guidelines to ensure accuracy and reflect customer orders correctly.
• Commitment to tasks includes reliability and urgency to deliver results under deadlines.
• Customer-focused approach emphasizes high level of service and satisfaction for internal and external customers.
• Initiative involves taking action without supervision and driving improvements.
• Relationship management builds credibility and resolves conflicts professionally.
• Teamwork thrives through collaboration, sharing ideas, and supporting decisions.

Responsibilities

• Demonstrate exemplary operations skills in all aspects of the restaurant to ensure quality products and accurate orders.
• Supervise a restaurant team, maintain staffing levels, train team members, and uphold standards.
• Contribute to sales goals by delivering prompt, friendly service and improving check averages.
• Contribute to profit goals by following company guidelines and managing cash, inventory, and assets with care.

Skills

Attention to Detail

Commitment to Task

Customer Focused

Initiative

Relationship Management

Teamwork

Cash Management

Education

High School diploma or GED

Job description

Papa John's is seeking a Restaurant Manager to supervise shifts and work areas, ensuring quality products and customer service that drive restaurant profitability. You will manage operations, execute company policies, and ensure compliance with laws and ethical practices.

Responsibilities include training team members, maintaining staffing, driving sales and guest satisfaction, handling cash and inventory, and upholding safety and security standards at all times.