Shift Manager: Lead Fast-Paced Ops & Guest Experience

McDonald's Restaurants Limited; Seabrook (NH); On-site; USD 42,000 - 62,000; Full time

Job summary

The McDonald’s Certified Swing Manager oversees daily restaurant operations during assigned shifts, ensuring safety, efficiency, and brand standards across drive-thru, front counter, kiosk, mobile order, and curbside.

They lead the shift team by directing crew, monitoring service quality, enforcing food safety, managing labor, coaching staff, and communicating with the General Manager to maintain a welcoming, fast, and accurate guest experience.

Responsibilities

• Oversee daily restaurant operations during assigned shifts.
• Direct crew, assign positions, and manage floor operations to ensure a top customer experience across channels.
• Enforce food safety procedures, time and temperature controls, and cleanliness standards.

Job description

The McDonald’s Certified Swing Manager oversees daily restaurant operations during assigned shifts, ensuring safety, efficiency, and brand standards across drive-thru, front counter, kiosk, mobile order, and curbside.

They lead the shift team by directing crew, monitoring service quality, enforcing food safety, managing labor, coaching staff, and communicating with the General Manager to maintain a welcoming, fast, and accurate guest experience.