Shift Manager: Operational Leader for Fast-Pace Service

McDonald's Restaurants Limited; West Ossipee (NH); On-site; USD 42,000 - 62,000; Full time

Job summary

McDonald's is seeking a Certified Swing Manager to lead restaurant operations on assigned shifts, ensure safe, fast, and friendly service, and uphold brand standards across drive-thru, counter, kiosk, mobile order, and curbside.

You will supervise crew, enforce food safety, manage labor, coach team members, and communicate with the General Manager to resolve issues and maintain a welcoming, clean restaurant environment.

Qualifications

• Leadership and team development skills
• Knowledge of food safety procedures and standards
• Commitment to quality, service, and cleanliness

Responsibilities

• Direct and supervise shift team to ensure smooth operations
• Enforce food safety, cleanliness, and brand standards
• Manage labor deployment and control costs
• Coach and develop crew members with real-time feedback
• Document incidents and resolve guest concerns
• Communicate shift performance and issues to the General Manager

Skills

Leadership

Food safety

Quality & service

Staff training

Cash handling

Job description

McDonald's is seeking a Certified Swing Manager to lead restaurant operations on assigned shifts, ensure safe, fast, and friendly service, and uphold brand standards across drive-thru, counter, kiosk, mobile order, and curbside.

You will supervise crew, enforce food safety, manage labor, coach team members, and communicate with the General Manager to resolve issues and maintain a welcoming, clean restaurant environment.