Shift Leader: Fast-Paced Ops & People Leadership

McDonald's Restaurants Limited; Tilton (NH); On-site; USD 42,000 - 54,000; Full time

Job summary

McDonald’s is seeking a Certified Swing Manager to lead daily restaurant operations on assigned shifts. You will direct the shift team, monitor service speed, ensure order accuracy, and uphold food safety and cleanliness standards.

The role emphasizes delivering fast, friendly, and accurate service across drive-thru, front counter, kiosk, and mobile channels. You will work closely with the General Manager, managing labor deployment and coaching staff to maintain brand standards and a welcoming

Qualifications

• Certified leader responsible for overseeing daily restaurant operations on shift.
• Experience directing crew, assigning roles and managing floor activities.
• Strong focus on quality, service and cleanliness standards.

Responsibilities

• Lead the shift team by directing crew members and assigning positions.
• Monitor speed of service, order accuracy, food quality and hospitality.
• Enforce food safety procedures and cleanliness throughout the restaurant.
• Communicate shift performance and issues to the General Manager.

Skills

Leadership

Shift management

Food safety

Job description

McDonald’s is seeking a Certified Swing Manager to lead daily restaurant operations on assigned shifts. You will direct the shift team, monitor service speed, ensure order accuracy, and uphold food safety and cleanliness standards.

The role emphasizes delivering fast, friendly, and accurate service across drive-thru, front counter, kiosk, and mobile channels. You will work closely with the General Manager, managing labor deployment and coaching staff to maintain brand standards and a welcoming