Shift Leader: Fast, Safe, Guest-Focused Operations

McDonald's Restaurants Limited; Warner (NH); On-site; USD 55,000 - 72,000; Full time

Job summary

McDonald’s is seeking a Certified Swing Manager to lead daily restaurant operations on assigned shifts, ensuring safety, efficiency, and brand adherence. The role focuses on delivering a high-quality guest experience across all channels, including drive-thru and in-store service.

The position emphasizes training and coaching crew, monitoring performance, and maintaining a welcoming restaurant environment while upholding McDonald’s policies and standards.

Qualifications

• Leadership and shift supervision experience.
• Strong knowledge of food safety procedures and brand standards.
• Ability to manage labor deployment and costs while ensuring quality service.

Responsibilities

• Oversee daily restaurant operations during assigned shifts.
• Direct crew members, assign positions, and manage floor operations to ensure fast, friendly service.
• Ensure food safety, cleanliness, and compliance with brand standards.
• Monitor guest experience, order accuracy, and speed of service.
• Communicate shift performance and needs with the General Manager.

Job description

McDonald’s is seeking a Certified Swing Manager to lead daily restaurant operations on assigned shifts, ensuring safety, efficiency, and brand adherence. The role focuses on delivering a high-quality guest experience across all channels, including drive-thru and in-store service.

The position emphasizes training and coaching crew, monitoring performance, and maintaining a welcoming restaurant environment while upholding McDonald’s policies and standards.